Home Terms & Conditions

Terms & Conditions


Customer Satisfaction
At CATHLYN’S KOREAN KITCHEN customer satisfaction is our #1 goal. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse, but in the event you are not satisfied with your purchase, simply follow the instructions below.

Returns & Exchanges
If you are not completely satisfied for any reason, you can return an item within 15 days of receipt for a full refund of the merchandise purchase price minus $7.99 restocking fee. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are nonrefundable. Return shipping charges are the responsibility of the customer.

Although most online orders process and ship within 3 to 5 business days, please allow up to 10-14 days for delivery within the US and up to 4-6 weeks for delivery outside of the United States.

Please follow these three easy steps to return your item for return or exchange.

  1. Print and complete this RETURN MERCHANDISE AUTHORIZATION FORM as best as possible.
  2. Send an email to info@cathlynskitchen.tv to receive a Return Merchandise Authorization (RMA) number.
  3. Box up your merchandise in the original packaging if you have it. The goods should be well-packed so that we receive them in good condition. Please include the top half of your RMA form in the box. Send it back to us, postage paid, using the shipping label on the bottom half of the RMA form.
    Please allow a minimum of 21 days for us to receive and process your return.
    We’ll credit or refund the value of the merchandise total and any taxes you were charged (excluding delivery and handling charges) plus $7.99 restocking fee.

*Please note that the flat shipping rate only applies to delivery within the United States only. Additional shipping rates will be calculated and charged for all deliveries outside of the United States and will be notified via email prior to shipping

At CATHLYN’S KOREAN KITCHEN, protecting your personal information is a priority. We use PayPal to process a secure online payment. Once you are in the checkout area, to be sure your connection is secure, look at the lower left-hand corner of your browser window. If you see an unbroken key or closed lock (depending on your browser), the SSL is active and your information is safe.

Your Privacy
At CATHLYN’S KOREAN KITCHEN, your personal information is confidential. We do not rent, sell, barter or trade email addresses. When you place an order with us, we collect your name, address, telephone number, credit card information and your email address. We use this information to fulfill your order and to communicate with you about your order.

Contact Us
If your question or comment is relative to your CATHLYN’S KOREAN KITCHEN order, call +1 858-361-4502 or send us an email to info@cathlynskitchen.tv

How to Order
Ordering online from the CATHLYN’S KOREAN KITCHEN is easy! Simply choose the items you wish to purchase and add them, individually, to your shopping cart. Each time you add an item, you’ll be able to view the entire contents of your cart with a total dollar amount purchased so far. You will also be able to see which items are in stock and which items are awaiting replenishment. When you are ready to checkout, click the checkout button and proceed to the secure checkout area.

*Please note that the flat shipping rate only applies to delivery within the United States only. Additional shipping rates will be calculated and charged for all deliveries outside of the United States and will be notified via email prior to shipping

Pricing, Payment & Sales Tax
All prices are in U.S. Dollars (USD) and are subject to change without notice. We currently accept payments via PayPal. If you don’t have a PayPal account, you can also process the payment using your VISA, MASTERCARD and AMERICAN EXPRESS credit card through PayPal site for online purchases. If you order through our secure online shopping cart, all orders are subject to verification and acceptance before shipping.

We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

*Please note that we currently deliver orders within the United States only.

Online Orders:
At CATHLYNSKOREANKITCHEN.TV, most orders ship out from our facility in San Diego, California via United States Postal Service within 3 business days upon receiving the orders. Although most online orders process and ship within 3 to 5 business days, please allow up to 2 weeks for delivery within the US and 4-6 weeks for delivery outside of the United States. When checking out, please specify a physical street address. Product orders will not be delivered to P.O. Boxes.

Terms Of Use
This Web site is operated by CATHLYN’S KOREAN KITCHEN. All inquiries may be directed to:

Your use of this Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the CATHLYNSKOREANKITCHEN.TV Web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the CATHLYNSKOREANKITCHEN.TV Web site.

These Terms and Conditions May Change
CATHLYN’S KOREAN KITCHEN reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the CATHLYNSKOREANKITCHEN.TV Web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions each time you use this Web site.

Use of Web Site
The CATHLYNSKOREANKITCHEN.TV Web site is for the sole use of individuals and entities wishing to review, consider or purchase and/or inquire about products and services involving CATHLYN’S KOREAN KITCHEN on their own behalf. No information concerning the transactional preferences of an individual customer (whether such customer is a person or an entity) can be entered, altered, modified or otherwise affected, by any third party on behalf of such individual customer

Copyright Notice
All of the content you see on this Web site, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to herein as the “Content”) is the exclusive property of CATHLYN’S KOREAN KITCHEN and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by CATHLYN’S KOREAN KITCHEN, by one of its affiliates or by third parties who have licensed or assigned their rights, interests and/or materials to CATHLYN’S KOREAN KITCHEN The entire Content of the CATHLYNSKOREANKITCHEN.TV Web site is copyrighted as a collective work under U.S. and other applicable copyright laws, and CATHLYN’S KOREAN KITCHEN owns a copyright in the selection, coordination, arrangement and enhancement of the Content.

The Content of the CATHLYNSKOREANKITCHEN.TV Web site, and the Web site as a whole, are intended solely for the personal and non-commercial use of the users of our site. As such a user, you may download, print and store selected portions of the Content, but only if (1) you use any such copies of the Content only for your own personal and non-commercial use, (2) you do not copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format, (3) you do not modify or alter the Content in any way, or delete or change any copyright or trademark notice, and (4) you properly credit any intellectual property rights to CATHLYN’S KOREAN KITCHEN No right, title or interest in any downloaded or copied materials are transferred to you as a result of any such downloading or copying. CATHLYN’S KOREAN KITCHEN reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining the express written permission of CATHLYN’S KOREAN KITCHEN

We welcome your comments regarding the CATHLYNSKOREANKITCHEN.TV Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to CATHLYNSKOREANKITCHEN.TV shall be and remain the exclusive property of CATHLYN’S KOREAN KITCHEN. Your submission of any such Comments shall constitute an assignment to CATHLYN’S KOREAN KITCHEN of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. CATHLYN’S KOREAN KITCHEN will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

This site and all contents of this site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that CATHLYN’S KOREAN KITCHEN shall not be liable for any damages of any kind related to your use of this site.

You agree to defend, indemnify and hold CATHLYN’S KOREAN KITCHEN harmless from and against any and all claims, damages, costs and expenses, including attorneys’; fees, arising from or related to your use of the site, including, without limitation, your use of this JimDunlop.com Web site in violation of these Terms of Use.